Maternal and Child Health Telehealth Service

About Telehealth Video Call

Our Maternal and Child Health Service can offer you health direct video call (telehealth) consultations direct with your Maternal and Child Health Nurse.

To make a Telehealth appointment call 9249 4433.

Telehealth is accessed via the web and can be used anywhere, on everyday devices with a good internet connection.

What you will need

  • Internet connection
  • A device such as a desktop computer, laptop, tablet or smartphone
  • A private, well-lit area where you will not be disturbed during the video call
  • A web-browser
  • Web-camera, speakers and microphone (may be built into laptops or mobile devices)

Access your health direct video call


Device and browser requirements

iPad and iPhone Users (iOS 12 or later)
iPhone 5S or later, iPad Air or later, iPad Mini 2 or later, iPad Pro

Mac PC/MacBook Users (MacOS 10.12 Sierra or later)
iMac, Max Pro, Mac Mini, MacBook, MacBook Air or MacBook Pro

  • Use Safari (Version 12.0 or later) OR Chrome (Version 72 or later)

Windows computer or laptop (Microsoft Windows 7 or later)

  • Use Google Chrome (Version 72 or later)
  • Internet Explorer is NOT supported for telehealth video call.

Android tablet or smartphone users (Android 5.1 or later)
Less than two years old with a front facing camera

  • Use Google Chrome (Version 72 or later)

Telehealth video call can not be accessed from the following smartphone devices

  • Xiami Redmi Note 3
  • Oppo A73 

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