Paying your rates
- Online - Pay your rates online
- Direct Debit - You can also request to have your rates paid by direct debit
- BPAY - via phone or website of your financial institution. Biller Code: 93948
- Securepay - Call 1300 798 193 to pay using your credit/debit card
- In person - Visit our Customer Service Centres and pay by cash, credit/debit card or cheque
- Australia Post - Postbillpay or 13 18 16 by MasterCard or Visa. Billpay Code: 0355
Financial hardship and assistance
We recognises there are cases of genuine financial hardship requiring respect and compassion in special circumstances. Read our Financial Hardship Policy
For residential homes/personal/family matters, download and complete the Financial Hardship Application Form.
For commercial/industrial property matters, download and complete the Financial Hardship Application Form for Commercial - Industrial.
Contact us on 9249 4000 to discuss payment options if you have difficulties paying your rates and/or debtor account.
You can also apply for a payment plan for outstanding rates to make regular payments on your account over a specified period of time, using the following forms:
Pensioner rate rebates
Pensioners can apply to get a discount on their rates by completing the rates concession application.
For further information visit the Department of Human Services website.
Victorian Government assistance
The National Debt Helpline is a not-for-profit Victorian Government phone service that provides free and confidential financial counselling for people experiencing financial difficulty.
Contact the helpline on 1800 007 007 to request a referral to see a financial counsellor at your local financial counselling service.
Rates payment due dates
Rates and valuation notices for the financial year are issued around August. They are sent out to land owners at least 14 days before the due date and are payable by:
- 30 September - 1st instalment
- 30 November - 2nd instalment
- 28 February - 3rd instalment
- 31 May - 4th instalment
You can pay in full or part payments by the instalment due date. Late instalment payments will be charged interest at 10% per annum, set under section 2 of the Penalty Interest Act 1983.
Get your rate and valuation notice by email
Getting your notice by email is convenient and better for the environment. We encourage you to register to get your future rate and instalment notices by email. You can also login to view your notices online any time.
- Visit Brimbank eNotices
- Enter your email address and eNotices Reference Number found on your rates and valuation notice.
- Check your email inbox for an email to validate your registration
- Create a password and provide your mobile number.
How we calculate your rates
The Minister for Local Government set a rate cap is set so that councils may only increase the overall amount by a maximum of 1.75%.
A number of factors may result in a change to your rates compared to last year, including:
- A change in your property’s Capital Improved Value
- Which Differential Rate category your property is in
- Changes in bin charges
- The Fire Services Property Levy.
Rates are calculated based on the value of a property, using a method called Capital Improved Value. Capital Improved Value refers to the value of the land and any improvements, such as a house, garage, swimming pool etc. A ‘rate in the dollar’ is then applied against the Capital Improved Value the property.
Rate in the dollar amounts for 2022/23
|Differential rate type||Cents in the dollar|
|Residential houses, flats and units||0.0018053|
|Commercial/Industrial Vacant Land||0.0061720|
|Cultural and Recreational||0.0019288|
There are three levels of valuation for each property. The most important valuation is Capital Improved Value: the figure that determines the rates charged on that property.
- Capital Improved Value: the value of the land and any improvements to the property, such as a dwelling, garage, pool, shed etc.
- Site Value: the value of the land only
- Net Annual Value: 5% of the Capital Improved Value on all properties other than Commercial or Industrial. For commercial and industrial properties, Net Annual Value is based on the annual rental return the owner would receive if leased.
How properties are valued
Property valuations are done by independent valuers every year. This is required by the Valuation of Land Act 1960 and overseen by The State Government Valuer General.
This ensures the value for each property is up-to-date and reflects its market value. They are determined through
- Land size;
- Property attributes (including floor size, number of rooms, building materials etc.);
- Recent sales data; and
- Records of renovations and building improvements.
Opteon Property Group conducted the last revaluation as at 1 January 2022.
If your property’s value has increased by a greater percentage than others in Brimbank, you’ll pay more of the combined general rates total.
If your property’s value has increased by a lesser percentage than others in Brimbank, you'll pay a smaller percentage of the combined general rates total.
Objecting to a Valuation
You can lodge an objection to your valuation through the Rating Valuations Objections Portal. You must do this within two months of the issue date of your valuation notice.
Commercial and Industrial Rental Questionnaire
During every revaluation we ask owners, managing agents, and occupiers of residential investment flats, commercial and industrial properties to give us (and/or our authorised representatives) information to help get an accurate valuation for every property.
You'll get a letter from us with your assessment number and password for each property.
All information, including any personal information, is collected by us for property valuation purposes in accordance with the Valuation of Land Act 1960. It will only be used for valuation or related purposes.
Addition charges on your notice
Ratepayers may need to pay the following annual charges.
- Municipal change
- Environmental charge
- Public amenities cleansing levy
- Landfill levy
- Fire services property levy
The amounts shown are for the 2022/23 financial year.
This charge ensures all ratepayers pay an equal amount toward Council’s administrative costs.
The Municipal Charge is $78.99.
The Environmental Charge applies to residential properties and the size of your garbage bin. It also covers
- weekly rubbish collection
- fortnightly recycling collection
- annual hard waste program; and
- the State Government landfill levy.
These charges are exempt from the rates cap.
We also have an optional green waste service for residential properties.
Public Amenities Cleansing Levy
The Public Amenities Cleansing Levy applies to all rateable occupancies to ensure that all occupancies fairly contribute to the cost of street sweeping, waste and rubbish collection and disposal from public places.
The levy is $83.63. The Environmental Charge is reduced to reflect this amount.
Council is not collecting additional income and only recovering the cost of the services provided.
The Landfill Levy is a State Government charge and forms part of your Environmental Charge. Landfill levies are paid on waste disposed that goes to licensed landfills in the state.
The State Government administers the levy funds. It's used for environment protection activities such as
- promotion of the sustainable use of resources
- best practices in waste management.
All landfill levies are paid into the Environment Protection Fund and is distributed in accordance with the Environment Protection (Distribution of Landfill Levy) Regulations 2010.
Fire Services Property Levy
The Fire Services Property Levy is a State Government charge. We act as a collection agency and transfer the levy to the State Government, who is the responsible authority. It is overseen by the State Revenue Office and is not subject to the rate cap. Use the calculator to work out your fire services property levy charge.
Update your personal information
Complete our online form to request a change of name and address for your rates and valuation notice.
Terms and conditions for online payments
All payments are processed in Australian Dollars.
All transactions are subject to the Terms and Conditions for Online Services. Refunds are processed in accordance with these terms and conditions.
If you'd like to speak to us about your rates please call 9249 4000 between 8.45am and 5pm Monday to Friday.